Watson Consoles Blog

Apr 03, 2018 High Performance Environment, Before You Buy

Dispatch Console Desks: SCS Indoor Air Quality vs Greenguard

Dispatch console desks: SCS indoor air quality vs Greenguard24/7 monitoring teams, including PSAPs, are placing a heavier emphasis on the health and wellness of their team members. Human factors considerations range from height-adjustability to focal depth adjustment and the addition of user-regulated environment controls. An additional factor for health-minded comm centers is indoor air quality.  Read on to learn more about the value of indoor air quality and the differences between the two major organizations that certify console workstations.

Why indoor air quality matters to mission critical teams

Indoor air quality is a major concern to businesses, building managers, tenants and employees because it can impact the health, comfort, well being and productivity of building occupants. Most Americans spend up to 90% of their time indoors and many spend most of their working hours in an office environment. Studies conducted by the U.S. Environmental Protection Agency (EPA) and others show that indoor environments sometimes can have levels of pollutants that are actually higher than levels found outside. *

Poor indoor air quality typically results from the culmination of multiple factors and furniture plays a part. The illnesses associated with poor indoor air quality can contribute to absenteeism, a struggle for many mission critical teams.

It is for this reason that more PSAPs than ever are including indoor air quality certification on the list of must-haves for dispatch console workstations.

Watson Consoles is committed to your team's health

Watson is committed to your team's health. dispatch console desks

Watson aggressively pursues ways to minimize negative health and environmental impact during the manufacturing of our furniture. We make design and manufacturing process choices that support our commitment to tread lightly and we engage the most stringent 3rd party certification to audit our efforts. For indoor air quality testing, we use SCS Global Services.

  • Mercury Dispatch console desks are Indoor Advantage Gold™ certified by SCSC Global Services. IA Gold certifies compliance with ANSI/BIFMA X7.1/M7.1 as well as ANSI/BIFMA e3-2012 (credit 7.6.1).
  • Other Watson Consoles products are Indoor Advantage™ certified by SCS Global Services. Certified products comply with ANSI/BIFMA X7.1/ M7.1 and contribute 1 point under LEED Indoor Environmental Quality (IEQ) credit 4.5 for Low-Emitting Materials: Composite Furniture and Furnishings. 

You’ll find Watson products, including all Watson console desks, in the SCS Global Certified Products Guide; search for Watson. 

Are Watson products Greenguard certified? 

The short answer is “no” and there is good reason.

Watson products are Indoor Advantage™ certified by SCS Global Services. This certification is more stringent than Greenguard and recognized as an equivalent to Greenguard for the LEED Indoor Environmental Quality credit.

SCS provides the most stringent measure for indoor air quality. dispatch console desks

A few of the differences that make SCS certification for dispatch console desks superior:


  • Most stringent among accepted LEED compliance paths
  • Test procedures are ANSI approved
  • Tested to the new BIFMA standard
  • Component-based testing
  • Allows manufacturer to pinpoint where to make improvements
  • Tests in any qualified, independent laboratory


  • Least stringent among accepted LEED compliance path
  • Test procedures are NOT ANSI approved
  • Tested to older EPA ETV standard
  • Pass/fail testing of product only
  • Little opportunity to understand how to make improvements
  • Tests only in one Greenguard approved laboratory

Watson is committed to producing functional, durable products that have minimal impact on the environment and support the health and well-being of the teams that choose them. When you are ready to evaluate your console workstation options, be sure to ask about SCS Indoor Air Quality Certification.

Technical details of Watson product SCS indoor air quality conformance

Product conformance is determined through specification. Products qualify as either a TOTAL SYSTEM (desk, storage unit, and panel/accessory) or an INDIVIDUAL WORKSURFACE (table, conference table, or individual desk) in OPEN PLAN and/or PRIVATE OFFICE scenarios depending on configuration and specification of edges. 

Look for dispatch console desks that are certified SCS Indoor Advantage Gold.

  1. Mercury Dispatch console desks qualify for Indoor Advantage Gold™ certification as a TOTAL SYSTEM in OPEN PLAN and PRIVATE OFFICE settings (SCS certificate #03392).
  2. Synergy 1, 2, 3, Tonic Tables, Seven Desks, and ZO Storage products qualify for certification as a TOTAL SYSTEM in the PRIVATE OFFICE. (SCS certificate #02791).
  3. Synergy 1, 2, 3, Tonic Tables, Seven Desks, and ZO Storage products qualify for certification as a TOTAL SYSTEM in the OPEN PLAN. (SCS certificate #02790).
  4. Tonic Tables, Seven Desks, Relay Workstations qualify INDIVIDUALLY in OPEN PLAN and PRIVATE OFFICE settings. (SCS certificate #02789).


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And check out these blogs to discover the best ways to make your comm center a healthier place to work.