Watson Consoles Blog

As populations grow, more PSAPs are challenged to expand teams in existing spaces. This requires comm centers to rethink space planning. Each dispatcher requires local storage and access to the multiple technology systems and equipment, making space contraction a challenge. Here's how Doug Wisser helped re-imagine the space needed to dispatch. 

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When damage occurs to 911 dispatch consoles, repairing it can take valuable time away from dispatchers, IT specialists, and facility managers involved in solving the problem. One of latest improvements from the Watson Consoles’ product design team seeks to minimize that burden. Learn how Lucas Pearl took on one of your desk's frequently used features.

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Our dispatch console furniture is designed in consultation with customers like you, so we know what it takes to keep a center humming over the long haul. This series of Mercury feature enhancements increases function and improves the user experience for primary user groups including the 911 dispatch operator, IT professional and facility manager.

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If you're an emergency communications pro, you know how important it is that tools and technology stay current with public safety regulations and workplace requirements. For us, this means designing solutions that ease technology and equipment integration and access. Learn what inspired Design Engineer, Sil B., to create a better monitor array and why it matters. 

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Watson Consoles - Mercury Piezo Technology from Watson on Vimeo.

Linak’s Piezo anti-collision technology is now a standard feature included on all Mercury consoles. The new leg system increases product safety and reduces risk of property damage. The built-in Piezo sensoris highly sensitive and reacts quickly to hard obstructions when raising or lowering the worksurface. No additional programming is required by the user.

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Your manufacturer should provide detailed print or video media to help your teams fully utilize their new technology furniture assets. Take a minute to learn about the great user features built into our Mercury consoles.

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