Watson Consoles Blog

We happily receive customer feedback regularly. This stands out. The dispatcher's comment reinforces the value of our focus to improve the dispatching work environment. Dispatch console workstations are one piece of the mission critical landscape. And it's the piece we are passionate about getting right.

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Reducing workplace discomfort and injury is critical for PSAPs challenged with down-time and churn. While somewhat surprising, it is true that the industry lacks a centralized ergonomic standard to address the needs and challenges specific to 911 dispatching environments. Read on to learn how PSAP equipment providers can deliver meaningful solutions. 

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