Watson Consoles Blog

Aug 22, 2017 High Performance Environment, Health & Wellness

Tough Enough to be a 911 Dispatcher (download the poster)

Tough Enough to be a 911 Dispatcher

Daniel Sundahl's evocative image, above, communicates the emotional stress Dispatcher's encounter on a regular basis. Last week, at APCO, the Watson team had the privilege of hearing stories from dispatchers and other first responder teams. We were again reminded how passionate, proud and strong your teams are.

A small thank you for dispatchers.

Every year we offer guests in our booth a collectible event badge. 

collectible event badges for 911 dispatchers

At APCO, last week in Denver, several comm managers inquired about additional badges for teams who stayed behind to man the, proverbial, fort. One center manager confided that although it might have sounded cheesy, "these badges are inspirational." Well, we are glad you think so!

Dispatcher's Creed

The Dispatcher's Creed, shown on the back of the 2017 badge, exemplifies why 911 Dispatchers are so special:

I am the voice that calms the mot

her into breathing life back into her infant son.

I am the invisible hand that comforts the elderly man who woke this morning to find his wife has passed away during the night.
I am the friend who talks the disgruntled teenager out of ending her own life.
I sent help when you had your first automobile accident.
I am where you need me and still here when you don't.
My office is never empty, and the work here is never done.
I am thankful to provide such a meaningful service.
Click here and get the guide. 


Want to see more of DanSun's artwork? Visit dansunphotos.com.

We always want to learn more about your role as a 911 dispatcher. What tools or tactics do you use to ease processes, relationships, or other challenges?  



Discover more tools for enriching your experience as a 911 Dispatcher