Watson Consoles Blog

May 30, 2017 High Performance Environment, Before You Buy

The Right Console Promotes User Focus. Does Yours?

Promote user focus and minimize down time

From June 3-8, the National Emergency Number Association (NENA) will host their annual conference and expo. This is your chance to learn why your console workstation choice is an important building block for a high performance PSAP.  This crucial support tool is worth checking out and here's why....

This equipement houses your technology, keeps your dispatchers comfortable for long shift-work and will be in your center for a decade or more. It is important to take the time to understand the importance of your console choice, attributes that go beyond the black and white details in a spec. 

Details matter

Some dispatchers perceive that all PSAP furniture is fairly similar - height-adjustable, environment controls, and tech capable. You may be surprised to discover how different dispatcher consoles really are! When you visit the NENA expo, look for opportunities to demo console furniture. Kick the tires, so to speak and learn how engineering and design distinctions directly impact your working environment.

Ask your manufacturing representative

How will your console help solve my team's pain points?

  • Physical Discomforttrue (9)-1.jpg
  • User Energy and Focus
  • IT Troubleshooting
  • Rapid IT Integration
  • Long-standing Durability
  • Center Expansion
  • Center Consolidation
  • Workplace Wellness
  • Downtime

Start your dispatch consoles tour in NENA Expo booth #435.



Not attending NENA this year? Reach out to the Watson Consoles team or learn more about how your experience directly influences our console designs.



High performance consoles and technology furniture


Read on for tools and tips for creating a center culture that promotes health and focus.